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BLOG, Moving to Provo

How Do You Get Your Gas and Electricity Turned On in Provo, Utah

By Katerina Gasset

It's a new beginning—you've moved into your Provo, Utah home, and now it’s time to get the energy rolling. You will need to find which utility companies serve your area and contact them! 

Follow this step-by-step guide for tips on how to quickly power up in no time flat: 

  1. Identify who your electric and gas companies are.
  2. Call them to confirm the above, and then ask them what they will require in order to turn on your utilities. 
  3. Open your account 
  4. Schedule your start date 
  5. Get your meter readings and give those to your energy providers.

Turning On Gas and Electricity for an Apartment or Rental Property

Note that if you’re moving into an apartment or rental property, your landlord may already have the utilities set up for you. 

Check with your landlord first. See if they have taken care of the gas and electricity setup for you. It’s always good to double-check. 

The companies don’t list their coverage areas on their websites. It is a pain in the you know what! When I moved here, I had to call a few companies to find out which companies service my house. Kind of annoying, I have to admit. 

When I lived in Florida, it was super easy, one company, one number. 

Here in Provo, not so much! 

Fortunately, I asked my neighbors, who helped me find out. I am sharing with you what I found out to make this less frustrating for you. I am also going to give a list of the companies to call in this post. 

I live in the Indian Hills neighborhood, on the Provo bench. The company that services my house for gas is Dominion Energy

You can reach their customer service at 800-323-5517. 

Remember that if you suspect a gas leak, you need to leave the area immediately and call 911 or Dominion Energy at 800-767-1689. Safety should always be your top priority. 

Hours of Dominion Energy in Provo, Utah

Dominion Energy's customer service is open on Monday - Friday at 7:00 a.m. - 6:00 p.m. 

Location of Dominion Energy in Provo, Utah

Dominion Energy is located at 1640 N Mountain Spgs Pkwy, Springville, UT 84663, USA 

How Do I Pay for My Gas in Dominion Energy here in Provo, Utah? 

Payment Options for Utilities like Gas and Electricity in Provo Utah

Dominion Energy offers several different payment options: online, autopay, or in person. 


Online payment is the most convenient option for most people, especially during these times when going out is a bit of a hassle. 

To make an online payment, you need to log in to your Dominion Energy account and click on the “Pay Now” button. If you haven’t registered yet, you can easily create an account here

You will need your routing number and bank account number or credit/debit information to complete your payment. 

Payments made before 2:45 p.m. MST on a business day will post to your account on the same day. However, if you make a payment after that time or on weekends or holidays, it will post to your account on the following business day. 


Another payment option you can choose is Autopay, where payments are automatically deducted from your bank account each month. 

The best part is - there are no fees! It’s a hassle-free way to make sure that your bills are paid on time, every time. 

Enrolling in AutoPay is a total breeze. You can register online if you’re a first-time user. Alternatively, you can give Dominion Energy a call at 800-323-5517 to sign up over the phone. 

You can even email, and they’ll send you an AutoPay Transfer Authorization Agreement. It’s that easy! 

In Person 

You may also choose to pay your bill in person. You can visit one of Dominion Energy’s payment centers or authorized payment locations. 

You can find a payment center or location near you by visiting Dominion Energy’s website

Just know that there will be a convenience fee applied to your payment if you choose this option. 

Who is the Electric Company for Provo, Utah 

A photo of the Provo Mountains with electricity lines.

For electricity in my neighborhood - it is Provo Power. Provo actually owns its own power plant. You can count on reliable service!

To get started, simply give their customer service a call at 311 or 801-852-600. They’ll be happy to help you out. 

And if you ever have any electrical engineering inquiries, you can call (801) 852-6852, or for energy dispatch, call 801-852-6999. 

Now, let’s say you run into a power outage. Just give Provo Utilities a call at 801-852-6888 and they’ll take care of it. 

These numbers are great to have on hand in case of emergencies or if you need to report any issues. 

These companies may or may not service your location: 

  1. Rocky Mountain Power 
  2. Questar Gas 
  3. Dominion Energy 
  4. Provo City Utilities 
  5. Intermountain Gas Company 
  6. Blue Sky Renewable Energy 

I think some of those companies only service gas tanks like propane, and other things like that. 

Take a look at your local websites and utility commission to find out who provides services in Provo.

How Much are Provo, Utah Utilities? 

Energy bills in Provo can cost around $140.62 per month for the average household. 

Where to Pay Provo, Utah Utilities? 

The City of Provo portal is the best way to go, and it’s accessible online. 

All you need is either a credit card or an electronic check, and that’s it! No need to spend hours in line. Plus, you can manage your account and check your payment history. How convenient! 

You can give them a call at 311 or (801) 852-6000, or check their website if you have any questions or need some more info. Dial 311 if you’re inside Provo City limits, and (801) 852-6000 for outside of Provo. 

Alternatively, you can stop by in person at their office located at City Center Building (North Entrance), 445 W Center St., Suite 140, Provo, UT 84601. 

Note that Provo Power in Provo, Utah is open on Monday to Thursday from 8:00 a.m. - 6:00 p.m. 

The most important thing is to make sure you pay your bills on time to avoid any late fees or disconnections. 

Moving to Provo: Everything You Need to Know

Aside from getting your gas and electricity turned on, there are still a couple of things to take care of before you can finally say you've got everything you need here in Provo.

To get a Utah driver's license, follow this complete guide: How do I change my driver's license to Provo?

Looking for the best place for grocery shopping? This is where I get everything I need: Day's Market in Rock Canyon

Best Places to Eat in and near Provo, Utah:

Keep up with fun and exciting events in Provo through our Events Calendar. Provo Utah Events


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About the author of Move to Provo Utah Website 

Katerina Gasset

When I moved here I was blessed to have my daughter to help with different things you need to know when you move to a new place. I had background from living here before but things have changed a lot too since the '80s. 

We were able to get all the good places to eat down fast - since she knows all that and we have a lot of the same likes in food. But things like how to turn on my electricity or what power company services my home... well... I was at a total loss! 

I know that other people moving to Provo don't always have family here to guide and help them. And most people don't have a real estate agent who gives them a welcome package on all the important numbers and places they need to know. 

My goal is for this website to be your go to resource for everything you need to know before, during, and after you move here to Provo, Utah. I want you to have the best experience and love living here as much as I do

Author Katerina Gasset - photo of me the author